Privacy Policy - YoppyChat

Your privacy is important to us. This Privacy Policy explains how YoppyChat AI ("we," "us," or "our") collects, uses, and discloses information about you when you use our web application and services (collectively, the "Service").

1. Information We Collect

We collect information in a few different ways:

Information You Provide to Us

Account Information: When you register for an account using Google OAuth, we receive your name, email address, and profile picture from Google.
YouTube Channel Information: We collect the YouTube channel URLs that you submit to the Service for processing.
Chat History: We store the questions you ask the AI and the answers it generates to provide a continuous conversation history.

Information We Collect Automatically

Usage Information: We track your activity in connection with the Service, such as the number of channels you process and the number of queries you make, to enforce subscription limits and improve our service.
Cookies and Session Data: We use cookies and similar technologies to keep you logged in and to maintain your session.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Service.
Process your requests, such as fetching and embedding video transcripts.
Manage your account, subscriptions, and billing.
Communicate with you, including sending service-related notifications.
Improve and personalize the Service and to develop new features.
Monitor and analyze trends, usage, and activities in connection with our Service.

3. How We Share Your Information

We do not sell your personal information. We may share information about you in the following circumstances:

With Third-Party Service Providers: We use trusted third-party vendors and service providers to help us deliver our services. These providers assist with hosting, database management, authentication, AI processing, and other essential functions. When you ask a question, your query and relevant video transcript context are processed by AI services to generate answers. We do not share your personal account information with these AI providers.
For Legal Reasons: We may disclose your information if we believe it's required by law, subpoena, or other legal process.

4. Data Storage and Security

We use industry-standard security measures to protect your information. While we take reasonable measures to help protect your data, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

5. Your Data Rights and Choices

You have rights concerning your personal data:

Access and Correction: You can review and update your account information through your account settings.
Deletion: You can delete your processed channels and associated chat history directly through the application interface. Deleting a channel will remove its associated data from our primary databases.
Account Deletion: If you wish to delete your entire account, please contact us at the email address below.

6. Children's Privacy

Our Service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@YoppyChatai.com.